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su'aasha su'aalaha

SIDA LAGA HELO DALKA BALLANTA

Sidee bay amaan u tahay macluumaadka caafimaadkayga? 

Your information is extremely secure. The information on the Portal is merely a snapshot of your medical record, not your actual record. The snapshot is maintained on a secure server.

Ma weydiisan karaa su'aalaha la xidhiidha xaaladda deg-degga ah ee ku saabsan macaamiisha bukaanka?

No, if you are experiencing a health care emergency, call 911 or visit the nearest emergency room.

Ma joojin karaa ama aan ballansan karaa ballanta Macaamiisha Bukaanka?

  • Waxaad heli doontaa emaylka xusuusinta ballanta iyo / ama qoraal 7 maalmood kahor taariikhda ballantaada iyo mid kale 1 maalmood kahor ballantaada. E-maylku wuxuu ka imanayaa xusuusiyaasha@eclinicalmail.com

  • If you are unable to make your appointment, please try and give (5 days) advance notice. This will give your provider's office the chance to open your appointment to others in a timely fashion. Please call your Provider's office directly to make any appointment changes.

Miyaan filan karaa jawaabo ahaan email, ama taleefan?

  • Bixiye kasta ayaa dooran doona sida ay ula xiriiraan bukaankooda. Haddii aan u baahanno macluumaad dheeraad ah si aan u hirgelino codsigaaga ama inaan kuu sheegno natiijooyinka, waxaan u isticmaali karnaa xisaabtaada xariirka si aan kuu soo dirno fariimo, waraaqo boosto iyo / ama kuu soo diro lambarka taleefankaaga.

  • Halkaan oo ah sharciga HIPAA (sharciyada gaarka ah), ma kuu soo diri karno jawaab toos ah oo ku jira macluumaadka caafimaadka.

Ma fariimaha aan soo diray iyada oo bukaanka Portal qayb ka mid ah aan diiwaanka caafimaadka u noqdeen?

  • Haa. Fariimaha laguugu soo diro gudaha Bukaanjiifka Bukaanka ayaa qayb ka ah diiwaankaaga caafimaad.

Waxaan u maleynayaa in xisaabteyda bukaanjiifka bukaan-socodka ay hoos u dhacday (ie qof kale ayaa laga helayaa akoonka). Maxaan sameeyaa?

  • Isla markiiba na soo wac oo waxaan joojin doonaa koontadaada. 

  • Waxaan kuu soo saari karnaa magac cusub iyo isgarad sir ah booqashadaada xigta ee rugta caafimaadka (macluumaadka waxaa lagu bixin doonaa oo keliya shaqsi ahaan, ma ahan taleefan ama emayl).

Ma heli karaa koonto fariin oo loogu talagalay qoyska oo idil?

  • Maya, xubin kasta oo ka mid ah qoyskaaga waa inuu leeyahay koontada bukaan socodka bukaanka ee gaarka ah, maaddaama dhammaan fariimaha iyo macluumaadka la isku gudbiyey ay qayb ka noqdaan diiwaankaaga caafimaad ee joogtada ah. 

  • If another member of your family has access to the Patient Portal through their Primary Health Medical Group Provider, you will have separate usernames and passwords that are specific to each of you. Please make certain that you are using the correct username and password. You will be welcomed by name after a successful login; please double-check it is the correct patient before proceeding with requests or changes.

Maxaa dhacaya haddii aan qabo dhibaatada markii ugu horeysay ee aan galo?

  • Waxay qaadan kartaa illaa 24 saacadood si aad u diiwaangeliso si aad wax uga qabato nidaamkayaga. 

  • After 24 hours, please contact Healow by calling 1-(866) 888-6929. You may have to come to the clinic to resolve the problem, please bring your photo ID when you do.

Maxaa dhacaya haddii aan iloobo erayga sirta ah?

  • On screen shaashadda, waxaa jira 'unread password' link oo ku weydiin doona qaar ka mid ah macluumaadka shakhsiyeed. Waxaad awoodi doontaa inaad sameysato erey cusub. 

Waa maxay sababta aan xisaabtaydu u xiran tahay?

  • Sida muuqaal nabadgelyo, nidaamku wuxuu si toos ah u xiri doonaa xisaab-celin ah 5-jeer isku dayday. Haddii xisaabtaada la xiro, waxaad booqan kartaa xafiiska dhakhtarkaaga ama waxaad wacdaa xafiiska bixiyahaaga si aan dib ugu dhejinno xisaabtaada. Kadib waxaad isticmaali kartaa xiriirka 'xusuusta sirta' illowday si aad u dejiso eraygaaga sirta ah. 

  • Waan ka xunnahay dhibaatadan, laakiin waa lagama maarmaan ujeeddooyinka amniga.

Marka aan eego sanduuqa aan ku jiro, waxaa jira fariimo ka imaanaya bixiyahayga, laakiin ma helayo isgaarsiinta email iigu sheegto inaan eego xisaabta MySalud Online. Maxay khalad tahay ?

  • Hubi sanduuqaaga spam; fariinta ayaa laga yaabaa inay halkaas ku jirto. Waxay noqon kartaa in cinwaanka e-maylkaaga ee faylka ku jira Xarumaha Caafimaadka Qoyska ee Salud aan si sax ah loo diiwaangelinin. Fadlan wac xafiiska bixiyahaaga oo ka hubso cinwaanka iimaylka saxda ah shaqaalaha miiska hore. Nasiib darrose, ma lihin hab aan ku ogaan karno haddii xusuusinta iimaylka iyo cusboonaysiinta ka socota Bogga Bukaanka ay ku soo dhacayaan sanduuqa emaylkaaga.

  • Fadlan xusuusnow in MySalud Online aan laga isticmaali karin habka isgaarsiinta xaaladaha degdegga ah ama isku dayga inaad kula xiriirto adeeg bixiyahaaga. 

Weli waxaan dhibaato ku qabaa MySalud Online. Hadda maxaa?

  • While most of our patients have experienced no difficulties, from time to time there are technical questions. Please visit Healow's Frequently Asked Questions page HERE.

  • Fadlan ogow in arrinta loo arko inay dhibaato ku tahay bixiyahaaga internetka ama kombiyuutarkaaga shaqsiyeed oo ay ku jiri karaan laakiin aan ku xaddidnayn fayrasyada, barnaamijyada afduubka, xawaaraha internetka, dejinta gidaarrada iyo / ama arrimaha xawaaraha waxaa lagu weydiin doonaa inaad la xiriirto internetkaaga adeeg bixiyaha ama farsamada kombiyuutarka aad dooratay. 

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